A safe home for the records you hold for children and families.
WellHaven is a secure, compliant practice-management platform for child and adolescent counsellors and psychotherapists. Built with UK counsellors, around the way you already work.
When a family trusts you with their child, you take on a legal and ethical duty to keep that record accurate, private and safe for years. Spreadsheets, paper files and general-purpose apps make it easy to get this wrong without noticing. WellHaven is designed so the right way is also the easy way.
Everything your practice needs, in one careful place.
Client records
Full case history. Every session, contact and document for a client, in order.
The right people, clearly labelled. Add a main parent or guardian, another parent or guardian, a social worker, or anyone else.
Schools and teachers. Record several, and mark which one is current.
Names optional. Works with a first name or an identifier if you don't have a full legal name.
Sessions & notes
Notes lock once written. Nothing can be quietly changed later.
Dated amendments. Corrections sit alongside the original, so you have a defensible clinical record.
Private dictation & transcription
Dictate or upload. Speak a session note, or upload a recording, and get a draft transcript.
On our own servers. Never sent to a third-party AI company.
Always a draft first. You review it before it becomes part of the record.
Compliance built in
UK GDPR-aware retention. A minor's records are kept until their 25th birthday, or 26th if they were 17 when treatment ended. Adult records follow a standard retention clock.
Review alerts. You're told when records are due for review.
One-click Subject Access Requests. Export with or without clinical notes.
Full audit trail
Every action logged. Each view, edit and deletion is recorded against the record.
Nothing disappears silently. Deletions keep a note of what was removed and why.
Practice admin
Invoicing. See what's owed at a glance.
CPD and supervision. Track CPD hours and calculate your BACP supervision ratio.
Practice paperwork. Keep insurance, membership and supervision contracts in one place, with expiry alerts.
Security
Encrypted. At rest and in transit.
UK-hosted. Your data is stored in the UK.
Protected sign-in. Two-factor login and brute-force protection.
Not a generic tool with a UK setting.
WellHaven starts from UK law and UK professional standards. It uses the language you use in supervision and with your professional body, and it's shaped around your safeguarding obligations when working with children, schools and social care.
We use AI where it saves you time. We run it ourselves.
Transcription can give you back hours each week. But your clients' words shouldn't pass through someone else's servers to get there. So we built it on infrastructure we own and operate, and we kept you in charge of what goes into the record.
Tell us about your practice.
We're opening WellHaven to a small group of UK counsellors and psychotherapists first. Leave your details and we'll be in touch personally.